So What Did I Learn?
So, part 1 gave a brief description of the structure of the Coursera Gamification course. All of the Coursera courses that I have participated in so far tend to follow the same sort of structure, with a few differences between courses.
What I will now try and do is write some words about what I learned on the course each week and how I felt the course structure helped/hindered the learning of the subject.
Week 1
The first week of the course focused on explaining what gamification is (and isn't) and why it's worth studying. There was also a brief history of the term gamification and its use, along with some examples of gamification in use at the moment. Having never heard of the term gamification before this whole section was very interesting. Professor Werbach gave interesting lectures, making use of the various slideshow functions available within the Coursera videos(I have no idea what they use but it makes the videos a lot more engaging and makes it difficult to get bored), along with making good use of the mid-video quizzes to aid understanding of the subject. The second set of videos looked at what games are and how they are defined; if you want to gamify a process you need to understand what a game is after all. To finish the week we had our first homework quiz to complete. This consisted of 5 multiple choice questions to answer. You were allowed to attempt the quiz 5 times, so if you didn't do very well the first time you could try again to get a better score. Looking at the scores I achieved in the quizzes, it appears that your effective score for each quiz is calculated using your highest score in the first 2 attempts of the quiz, so any further attempts are simply there for you to prove to yourself you can answer the questions correctly. Having an effective score worked out this way is a good way to make sure the scores reflect the understanding of the student (although it is still possible to abuse the system using the feedback given to the quiz to assist you with future attempts at the quiz).
Week 2
The topics covered in week 2 of the course started with how to think like a game designer and how to implement the rules game designers use when making games. The videos also looked at something very important for games and gamified systems - fun. Without fun, games wouldn't be games. Speaking of fun, the videos attempted to introduce a game into them by encouraging all students to work out the hidden message described by the items in the background of the videos. A prize of a mention in the final video was being offered to the first person to work out the message (spoiler: it wasn't me). We then moved on to game elements and how they can be used in a gamified system. Things like points, badges and leaderboards that you may have seen some websites use. The week ended with another quiz, along with the first written assignment. I had been looking forward to getting stuck into the assignment. I hadn't written an essay for a good few years and never really enjoyed them when I did, but I had a feeling that this would be different. Trying to keep such a large number of students from many different walks of life engaged with the course and completing the assignments must be a very difficult job so I figured they would probably structure them in such a way to make students want to complete them.
I have to say, I very much enjoyed the first assignment. They only wanted 300 words out of you, which can be done surprisingly quickly. The assignment involved giving a short explanation why gamification would be good for the business scenario described in the assignment. This allowed you to apply the knowledge gained from the videos to a real world example, albeit in quite an abstract way initially for this assignment.
Once the assignment was completed and submitted, then came the peer assessment. The variety of answers to the assignment was surprising (at least to someone who hasn't had to mark assignments before). You could tell that a large number of students were participating in the course despite English not being their first language and the grading rubric mentioned that this shouldn't have an impact on the marks you give to work. The grading rubric had 3 sections. The first section asked for a points score for the quantitative measure, looking at how many relevant points were made. The second section asked for a points score for the qualitative measure, asking you to decide how well the points were made. Finally, the third section asked you for some feedback using 2 boxes; one for what you liked, and one for what could have been improved.
Once you had graded 5 students' work you had to grade your own work, which I found very enlightening. I usually read through my work before submitting to make sure it makes sense and has no spelling mistakes and then I never look at it again. However, looking through it again after marking other peoples' work gave me a better insight into my work and how it could have been improved. For the first assignment I actually marked myself lower than my peers marked me because I felt I could have done a lot better.
With the first written assignment out of the way I was now completely engaged in the course and was looking forward to the next two assignments.
Week 3
Week 3 looked at psychology and motivation. This was a very important topic because gamification is used to motivate customers/employees/society into doing what the system is aimed at making people do, therefore it is very important to understand the idea of motivation and how different people can be motivated in different ways. We were also given assignment 2 to start working on in this week. The second assignment was a little harder than the first (they wanted 500 words this time) and also involved describing, in general terms, a gamified system that could be used for the given scenario, making sure we included how it would incorporate the different sorts of motivation.
This assignment required a little more work, obviously, but it also allowed you to get a little more creative than the first assignment, which was nice.
Weeks 3 - 6
The second half of the course looked at the three main areas where gamification can be used (external business, internal business, and social behaviour change). It also looked at the critiques and risks of gamification and gave brief talk about looking beyond the basics of gamification.
During the second half of the course we were also given the final written assignment. This one was my favourite because you had to be a lot more creative than for the other two assignments. The assignment involved you writing a design document for a gamified system for the scenario you were given. They wanted 1500 words out of me this time (quite a leap, but I wasn't fazed). It took me about three days to come up with my idea for a gamified system and flesh out the details. Then it was just a case of writing it up, which I just about managed within the word limit. I got some very nice comments for this assignment and was very pleased with my idea, to the point where I think it could actually be implemented in the real world (I wish).
Final Exam
The last thing to do for the course was to complete the final exam. This was very similar to the weekly quizzes, except there were 20 questions. As with the quizzes, you could have 5 attempts, but it appears that your highest score from the first two attempts was what was used for the final score.
Final Thoughts
Taking part in my first MOOC was very interesting and a lot of fun. At times I found it a bit of struggle to devote the time to the video lectures and assignments, but I stayed engaged all the way to the end (and got a certificate of achievement to show for it). The courses are structured so that you can watch the videos and not submit any of the assignments or quizzes if you want, but you wouldn't get a certificate of completion at the end if you just watched the videos. One thing I haven't talked about with the courses is the discussion forums. These forums allowed students to communicate with each other and share ideas and experiences. I didn't use these forums during the course as I didn't feel confident enough to contribute (but writing this blog may give me the confidence to get involved with the forums for other courses in future). I do feel that I lost a little something from the course by not using the forums but not enough to dampen my enjoyment of the course.
Overall, I really enjoyed the gamification course, it was well put together and well delivered. I also liked the system Coursera has in place for running courses. I was very much looking forward to starting my next Coursera course, which was lucky because it started as soon as the gamification course ended.
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